{"id":99463,"date":"2026-01-22T10:51:46","date_gmt":"2026-01-22T07:51:46","guid":{"rendered":"https:\/\/amlak.net.sa\/?p=99463"},"modified":"2026-01-22T10:51:47","modified_gmt":"2026-01-22T07:51:47","slug":"%d8%a7%d9%84%d9%87%d9%8a%d8%a6%d8%a9-%d8%a7%d9%84%d8%b3%d8%b9%d9%88%d8%af%d9%8a%d8%a9-%d9%84%d9%84%d9%85%d9%8a%d8%a7%d9%87-%d8%aa%d9%88%d8%b6%d9%91%d8%ad-%d8%ad%d9%82%d9%88%d9%82-%d8%a7%d9%84%d9%85","status":"publish","type":"post","link":"https:\/\/amlak.net.sa\/en\/99463\/","title":{"rendered":"Saudi Water Authority clarifies the rights of beneficiaries when service is suspended"},"content":{"rendered":"<p>I clarified <strong><a href=\"https:\/\/www.swa.gov.sa\/ar\/\">Saudi Water Authority<\/a><\/strong> As part of its regulatory role for the water sector, the utility is responsible for enforcing the rights of beneficiaries before, during, and after the suspension of water service due to non-payment. <strong><a href=\"https:\/\/amlak.net.sa\/en\/90474\/\">Water<\/a><\/strong> Its keenness to promote transparency, in accordance with the applicable regulatory frameworks, in order to ensure the rights of beneficiaries and improve service delivery.<\/p>\n\n\n\n<p>The Authority explained that the beneficiary has the right to prior notification before the suspension, and to clearly document the reason for the action when it is carried out, in addition to restoring the service within a maximum of 24 hours from the time the payment is completed.<\/p>\n\n\n\n<p>In the event that any of these rights are not fulfilled, the beneficiary has the right to file a complaint with the service provider to be dealt with, and in case of failure to respond, he has the right to escalate the complaint to the Authority for a decision, stressing that it follows up on the commitment of service providers within its regulatory role for the water sector.<\/p>\n\n\n\n<p>In a related context, KDIPA noted that flexible financial solutions are available, in integration with the National Water Company, to enable beneficiaries to address their obligations and minimize the risk of service suspension, according to a specific mechanism published on KDIPA's platforms.<\/p>","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">Minute<\/span><\/span>\u0623\u0648\u0636\u062d\u062a \u0627\u0644\u0647\u064a\u0626\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0644\u0644\u0645\u064a\u0627\u0647 \u062d\u0642\u0648\u0642 \u0627\u0644\u0645\u0633\u062a\u0641\u064a\u062f\u064a\u0646 \u0627\u0644\u0648\u0627\u062c\u0628 \u0627\u0644\u0627\u0644\u062a\u0632\u0627\u0645 \u0628\u0647\u0627 \u0642\u0628\u0644 \u0648\u0623\u062b\u0646\u0627\u0621 \u0648\u0628\u0639\u062f \u0625\u064a\u0642\u0627\u0641 \u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u064a\u0627\u0647 \u0628\u0633\u0628\u0628 \u0639\u062f\u0645 \u0627\u0644\u0633\u062f\u0627\u062f\u060c \u0648\u0630\u0644\u0643 \u0641\u064a \u0625\u0637\u0627\u0631 \u062f\u0648\u0631\u0647\u0627 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a \u0644\u0642\u0637\u0627\u0639 \u0627\u0644\u0645\u064a\u0627\u0647 \u0648\u062d\u0631\u0635\u0647\u0627 \u0639\u0644\u0649 \u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0634\u0641\u0627\u0641\u064a\u0629\u060c \u0648\u0641\u0642 \u0627\u0644\u0623\u0637\u0631 \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629 \u0627\u0644\u0645\u0639\u0645\u0648\u0644 \u0628\u0647\u0627\u060c \u0628\u0645\u0627 \u064a\u0636\u0645\u0646 \u062d\u0642\u0648\u0642 \u0627\u0644\u0645\u0633\u062a\u0641\u064a\u062f\u064a\u0646 \u0648\u062a\u062d\u0633\u064a\u0646 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062e\u062f\u0645\u0629. \u0648\u0628\u064a\u0651\u0646\u062a \u0627\u0644\u0647\u064a\u0626\u0629 \u0623\u0646 \u0645\u0646 \u062d\u0642 \u0627\u0644\u0645\u0633\u062a\u0641\u064a\u062f \u0627\u0644\u0625\u0634\u0639\u0627\u0631 \u0627\u0644\u0645\u0633\u0628\u0642 \u0642\u0628\u0644 \u0627\u0644\u0625\u064a\u0642\u0627\u0641\u060c \u0648\u062a\u0648\u062b\u064a\u0642 \u0633\u0628\u0628 \u0627\u0644\u0625\u062c\u0631\u0627\u0621 \u0628\u0648\u0636\u0648\u062d &#8230; <a title=\"Saudi Water Authority clarifies the rights of beneficiaries when service is suspended\" class=\"read-more\" href=\"https:\/\/amlak.net.sa\/en\/99463\/\" aria-label=\"Read more about \u0627\u0644\u0647\u064a\u0626\u0629 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0644\u0644\u0645\u064a\u0627\u0647 \u062a\u0648\u0636\u0651\u062d \u062d\u0642\u0648\u0642 \u0627\u0644\u0645\u0633\u062a\u0641\u064a\u062f\u064a\u0646 \u0639\u0646\u062f \u0625\u064a\u0642\u0627\u0641 \u0627\u0644\u062e\u062f\u0645\u0629\">Read more<\/a><\/p>","protected":false},"author":27,"featured_media":99466,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[104],"tags":[],"class_list":["post-99463","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legislation-and-regulations"],"acf":{"amlak_post_excerpt":"\u0627\u0644\u0647\u064a\u0626\u0629 \u062a\u0634\u062f\u062f \u0639\u0644\u0649 \u0627\u0644\u0625\u0634\u0639\u0627\u0631 \u0627\u0644\u0645\u0633\u0628\u0642\u060c \u0648\u062a\u0648\u062b\u064a\u0642 \u0633\u0628\u0628 \u0627\u0644\u0625\u064a\u0642\u0627\u0641\u060c \u0648\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u062e\u0644\u0627\u0644 24 \u0633\u0627\u0639\u0629\u060c \u0645\u0639 \u0625\u062a\u0627\u062d\u0629 \u0634\u0643\u0627\u0648\u0649 \u0648\u062d\u0644\u0648\u0644 \u0645\u0627\u0644\u064a\u0629 \u0645\u0631\u0646\u0629","amlak_post_excerpt_source":{"label":"Amlak post excerpt","type":"text","formatted_value":"\u0627\u0644\u0647\u064a\u0626\u0629 \u062a\u0634\u062f\u062f \u0639\u0644\u0649 \u0627\u0644\u0625\u0634\u0639\u0627\u0631 \u0627\u0644\u0645\u0633\u0628\u0642\u060c \u0648\u062a\u0648\u062b\u064a\u0642 \u0633\u0628\u0628 \u0627\u0644\u0625\u064a\u0642\u0627\u0641\u060c \u0648\u0625\u0639\u0627\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u062e\u0644\u0627\u0644 24 \u0633\u0627\u0639\u0629\u060c \u0645\u0639 \u0625\u062a\u0627\u062d\u0629 \u0634\u0643\u0627\u0648\u0649 \u0648\u062d\u0644\u0648\u0644 \u0645\u0627\u0644\u064a\u0629 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