The Ministry of Commerce and Investment provided more than 287,000 services to business owners during the first half of 2018 through the Business Sector Call Center at the unified number 920000667.

Statistics from the Business Sector Call Center revealed that it received 286,994 calls from January 1 through June 30, 2018, at a rate of 2,412 calls per day, as the center operates five days a week from Sunday through Thursday, The overall satisfaction rate with the services provided exceeded 94%.

Services for companies and institutions accounted for the largest share of services provided to customers, most notably: issuing, reserving, and renewing commercial registrations; trademark registration; company incorporation; amendments and partner resolutions; as well as commercial agencies, certificates of origin, discount services, and Chamber of Commerce membership fees.

The Business Sector Call Center provides technical support to business owners, receives calls and inquiries via direct hotlines, and interacts in writing with the business sector through the “Live Chat” service, which can be accessed by visiting the Ministry’s website.

It should be noted that the Business Sector Call Center (920000667) serves as a link between the Ministry of Commerce and Investment and business and investment owners, and provides its services for ten hours a day, from 7:00 a.m. to 5:00 p.m.