As part of Saudi Arabia's endeavor to promote digital transformation and streamline government services, Ejar is offering a pickup and delivery service to beneficiaries. This service comes to facilitate and accelerate the process of handing over and receiving properties between landlords and tenants, in line with Vision 2030, which aims to improve the quality of life and enhance transparency in the real estate sector.
<The Pickup and Delivery Service provides a legal and regulatory framework that guarantees the rights of all parties and minimizes potential disputes about the condition of the property when moving between the lessor and the tenant. It also enables the parties to the rental process to document the status of the housing unit upon receipt and delivery so that it is linked to the contract documented in Ejar, through electronic forms that are filled out and agreed upon by the contracting parties within seven days at the beginning and end of the contract.
Objectives:
<Documentation of transactions between the parties.- Controlling the rental process and effective governance of its operations. - Facilitate the procedures of the rental process and prove it electronically.
- Preserving the rights of the parties and establishing the values of transparency and trust between them.
Mechanism of the pickup and delivery service
<1- The lessor/tenant logs into Ejar or through the link sent at the beginning of the contract.2- Filling out the pickup/delivery form.
3- Documenting the status of the property in the lease.
Requirements and requirements:
- Having a notarized contract in Ijar.
.Frequently asked questions about the electronic pickup and delivery service and their answers:
1. What is the purpose of the electronic pickup and delivery service?
The goal is to document the status of the rental unit upon receipt and delivery in a simplified electronic format to ensure the rights of the parties.
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2. Is the service optional or mandatory?
Compulsory, and we emphasize its importance to preserve the rights of the parties.
3. How is the electronic pickup and delivery service provided for the unit registered in the e-rental contract?
The service is provided during the journey of documenting the contract in Ejar.
4. What is the mechanism for accessing the electronic pickup and delivery service for the unit?
Access to the electronic pickup and delivery of the unit is available through text messages, accessing the list of contracts and selecting the required contract, or accessing the required contract page.
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5. When are the notification messages for using the service sent?
They are sent on the first day from the beginning of the contract and the form is filled out within 7 days, and they are sent at the end of the contract and can be filled out within 7 days.
6. What are the conditions for using the electronic unit pickup service?
Having a notarized contract in Ejar.
7. Is it possible to fill out/view the electronic delivery forms through the Ejar platform?
Receipt and delivery forms can be viewed by the other party before approving the form, and can be viewed during the validity of the contract.
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8. Is it possible for the broker or the tenant to fill out the electronic pickup and delivery form?
No, only the tenant and the lessor.
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9. What is available to the lessor or lessee if there is a registered representative on the contract?
In this case, the lessor/lessee can view the form without taking action on it. The receipt and delivery form can be completed by the lessor's representative and approved by the lessee's representative.
10. Is it possible for the lessor to modify the electronic receipt and delivery form after it has been sent to the lessee for approval?
It is not possible to modify the form after it has been sent.
11. Is it possible for the lessee to return the Electronic Receipt and Delivery Form to the lessor for modification and resubmission?
No, in case the tenant has comments, he/she can write them down in the form and then approve or reject it.
12. What is the mobile number to which the verification code (OTP) is sent when the lessor sends the form or when the tenant approves it?
The mobile number registered in Absher
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13. How long is the electronic pickup and delivery form available for?
Pickup service: 7 days from contract documentation
Delivery service: After the end of the contract for 7 days.
Emphasizing the initiative to fill out the form as soon as possible to preserve their rights.
