The Ministry of Tourism revealed the figures of its monitoring and inspection efforts during the third quarter of last year 2024, as it carried out 9,655 monitoring rounds on hospitality facilities and tourism activities in all regions of the Kingdom; which resulted in monitoring 7,521 violations, while 11,494 complaints were addressed during the same period.
The ministry explained that the most prominent violations included practicing the activity without obtaining a license, low level of cleanliness in the facility, missing one of the license conditions, and failure to respond to the ministry through the representative of the tourist hospitality facility within the period specified by the ministry.
The ministry explained that the most prominent violations included practicing the activity without obtaining a license. According to the ministry, the Makkah region was the most visited region with more than 3,600 visits, followed by Riyadh with more than 1,350 visits, Medina with more than 1,100 visits, the Eastern Province with more than 1,070 visits, while the number of visits in the rest of the Kingdom exceeded 2,500 visits.
The ministry pointed out that these visits exceeded the number of visits in the rest of the Kingdom. She pointed out that these control tours came within the framework of its continuous efforts to enhance the sustainability of the tourism sector, in addition to ensuring that all these facilities comply with the approved rules and regulations, raise the quality of the services provided, improve the experience of visitors, and address all complaints received in record time to preserve the rights of beneficiaries of tourism activities in the Kingdom.
These control efforts come within the framework of its continuous efforts to enhance the sustainability of the tourism sector, in addition to ensuring that all these facilities adhere to the approved rules and regulations. <These regulatory efforts come within the framework of the Ministry of Tourism's desire to develop tourism services, revitalize the sector, and make the Kingdom an attractive tourist destination. The Ministry launched the “Our Guests are a Priority” campaign to enhance the commitment of hospitality facilities to licensing and classification standards and ensure their compliance with the requirements and requirements. The first phase of the campaign began in early September with a series of media and awareness activities in which all parties of the tourism system and facilities operating in the sector interact, with the aim of improving the quality of services provided to tourists and visitors in various regions of the Kingdom.
Ministry of Tourism. The Ministry pointed out that the details of the system, regulations, requirements and approved standards can be viewed by visiting the official website of the Ministry, and advised everyone that they can submit inquiries and complaints on the number of the Unified Tourism Center 930.
