The Ministry of Hajj and Umrah Ministry of Hajj and Umrah has called on Umrah companies and institutions, and external agents, to commit to documenting contracts for housing pilgrims in tourist hospitality facilities licensed by the Ministry of Tourism, through the Nisk Masar platform, as part of its efforts to ensure the quality of services provided to pilgrims and improve operational efficiency during the Umrah season.

Ministry of Hajj and Umrah The Ministry explained that the issuance of Umrah visas will be conditional on the existence of a documented contract with tourist hospitality facilities licensed by the Ministry of Tourism, noting that this measure aims to organize hospitality services and provide a comfortable and safe experience for pilgrims, from the moment they arrive until their departure.
In this context, the Ministry stressed the importance of documenting contracts early and adhering to the approved regulations to avoid any delays in issuing visas or exposure to legal procedures.

The decision comes within the framework of the cooperation between the Ministry of Tourism and the Ministry of Tourism. This decision comes within the framework of joint cooperation between the Ministry of Hajj and Umrah and the Ministry of Tourism to enhance the level of organization, protect the rights of visitors, and limit any practices that may affect their experience. The Ministry emphasized that it will follow up the implementation of this decision and will take the necessary measures against non-compliant parties, calling on everyone to abide by this decision and contribute to providing a distinguished Umrah season that reflects the Kingdom's keenness to serve the pilgrims.