The Art of Managing People
Administrative work in any company, business or service organization must be conducted through cadres human Of course, with the use of technology, computers, artificial intelligence, and other technologies, the human element remains the main and effective component of the administrative system, but the human element remains the main and effective component of that administrative system.
The art of Dealing with Individuals It is considered one of the most important leadership skills that managers must possess, especially in departments whose employees are mostly individuals, such as sales, marketing, telephone and front-line management in general. Many managers make the mistake of treating individuals in a single style or pace like machines working in factories, and this mistake is often repeated intentionally or unintentionally when applying administrative policies and systems without taking into account individual differences, social and psychological conditions, and other factors that affect the behavior of individuals.
Therefore, for effective management and professional leadership of the work team, the manager must enjoy the art of managing people, which means that he is familiar with the individual differences between employees and understands human behavior, has an acceptable level of psychology or what is called industrial and administrative psychology and effective communication and has a high Emotional Intelligence, which means the ability of a person to understand and manage his own feelings and the feelings of others to guide this behavior effectively and works to build strong relationships with various administrative levels, as a manager with these qualities would achieve harmony and harmony among the work team and motivate them to perform efficiently, which contributes in a way that .
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