Etihad Etisalat (Mobily) has strengthened its engagement with business customers by opening a Business Services Support Center, which is considered one of the best of its kind in the Kingdom, which provides advanced technical support to business sector subscribers, enabling immediate responses and the resolution of technical issues. This reflects Mobily’s understanding of the importance of ensuring the continuity of operations and services for business sector subscribers, who work around the clock.
The new Business Services Support Center proactively monitors factors that could affect service continuity, detects malfunctions, and works to resolve them even before the subscriber is aware of them, thereby enhancing subscribers" experience with the services Mobily provides to the business sector.
Mobily thus continues to provide better telecommunications and information technology services—such as cloud computing, data centers, connectivity solutions, and direct internet access—to all sectors, thereby supporting digital transformation in line with the Kingdom’s Vision 2030.
The opening ceremony was attended by Managing Director Eng. Khalifa Al-Shamsi, Ahmed Farouk, CEO; Eng. Fayez Awad, Chief Human Resources Officer; and Eng. Ismail Al-Ghamdi, Chief Business Officer at Mobily’s data center in Riyadh.
