Improving the Guest Experience “2030”

Dr. Moens Shujaa

Dr. God has honored this pure country and its people with the service of the Two Holy Mosques and their guests since the unification of the Kingdom of Saudi Arabia by the founder King Abdulaziz until the present day, which the government of the Kingdom of Saudi Arabia and its leaders have not spared any efforts to develop and serve guests from the establishment until the present day to improve, facilitate and secure visiting the holy sites, whether as a pilgrimage, umrah or visit for all Muslims from different parts of the earth.

Dr. Moens Shujaa

Serving the Guests of Mercy Program

<This year's efforts cannot be covered in one or several articles, but the focus here is on the <a style="color: #800000;" href="https://pep.gov.As one of the programs to achieve Saudi Vision 2030, which was launched in 1440 AH, which aims to provide the opportunity for the largest possible number of Muslims to perform the rituals and visitation in the best way, and to enrich and deepen their experience by raising the level of <a style="color: #800000;" href="https://amlak. the quality of services provided, the preparation of the Two Holy Mosques, the realization of Islam's global mission, the development of Islamic and cultural historical sites, the provision of the best services for them before, during and after their visit to Mecca, Medina and the Holy Sites, and reflecting the honorable and civilized image of the Kingdom in serving the Two Holy Mosques and the guests of the Merciful.

The strategic objective seeks to improve the quality of the services provided to the pilgrims. <The first strategic goal seeks to increase the capacity to host 15 million pilgrims in 2025, which constitutes an increase of 77% over the number of pilgrims in 2019 and reaches 30 million in 2030, God willing. The second strategic goal is to provide high-quality services to pilgrims and pilgrims so that the level of satisfaction is 90% for the guests of the Merciful. The third target is to enrich the religious and cultural experience of pilgrims and Umrah pilgrims through the development and preparation of 40 historical and cultural sites by the end of 2030.

@MounesShujaa

Specialist in real estate finance and performance