After completing the purchase of a property in Saudi Arabia, the procedures do not end with documenting the ownership and receiving the keys, as the new owner needs to review the data of services related to the property, most importantly the electricity account, to ensure that the meter is documented and the actual beneficiary is identified, which allows him to monitor consumption and bills and manage the account electronically.
The Saudi Energy Company provides a “meter documentation” service through its website and application, which allows the beneficiary to determine his relationship to the meter, whether he is an owner, tenant, investor or heir. It should be noted that meter documentation and updating beneficiary data are different from requesting the installation of a new meter or actually moving the meter from one location to another.
First: How do you register the electricity meter after purchasing the property?
The new owner can begin the procedures electronically via the Saudi Energy website , by following these steps:
1- Access the Saudi Energy website or application, and log in to your personal account.
2- Go to the “My Services” section, then select “Account Management”.
3- Select the “Add Account” or “Verify Counter” service.
4- Enter the electricity account number to be documented, and complete the required data.
5- Determine the type of relationship with the meter, and choose the status of the beneficial owner if the owner is the actual user of the property.
6- Approval of the consumption agreement and submission of the request.
The company explains that the owner who uses the property himself can enter the title deed number and its date within the documentation data. The service also allows monitoring of accounts, invoices and consumption through digital channels.
Second: What documents and information are required?
Before submitting the application, it is advisable to prepare the following basic information:
1- The electricity account number associated with the property.
2- National ID or residence data and the beneficiary's electronic account.
3- The title deed number and its date when requesting to document the meter as a beneficiary owner.
4- Additional data that the company may request depending on the account status and the nature of the request.
The company notes that attaching a copy of the title deed is not currently required as part of the meter documentation procedures for the beneficiary owner, with the possibility of requesting additional documents in some cases depending on the nature of the service.
Third: What if the meter is still linked to the previous owner?
If the property is newly purchased and the meter is linked to the previous owner's account, the buyer should check the account details and choose the appropriate procedure to authenticate the meter and update the actual beneficiary.
It should not be assumed that documenting property ownership automatically updates all electricity account data. Therefore, it is advisable to check the meter status on the platform after completing the purchase procedures, and to contact the company if the account data does not appear or the request cannot be completed.
If it is not possible to modify the data electronically, customer service can be contacted on 933 to request guidance on the appropriate procedure for the situation.
Fourth: Do the procedures differ if the property is rented?
Yes, the company distinguishes between the owner and the actual beneficiary of the meter. If the property is rented under an existing lease, the tenant is the actual beneficiary, while the owner documents his relationship to the meter as a non-beneficiary owner, according to the case explained in the company’s instructions.
Upon the expiration or cancellation of the lease, the company clarifies that the responsibility for the meter reverts to the owner as the beneficiary, in accordance with the approved procedures.
The company also confirms that the tenant is not responsible for previous bills due for a period prior to the lease agreement, which makes determining the start date of the benefit and documenting the relationship with the meter important to avoid confusion between the financial obligations for different periods.
Fifth: How do you ensure that the meter is successfully documented?
Customers can check their account details via the company's website or app to verify the meter readings and information. The company's FAQs state that accounts starting with "300" are verified, while those starting with "100" are unverified, according to their published classification.
The company emphasizes the need to re-document the meter when the actual beneficiary changes, even if the meter was previously documented in someone else's name.
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