Real Estate Development Fund, through its various electronic platforms, carried out more than 10.2 million electronic operations and services during the past year 2022, to grow the rate of utilization of electronic services provided to beneficiaries by 70%, compared to 6 million electronic operations for the year 2021.
The CEO
Development Fund
Development Fund, through its various electronic platforms, more than 10 million electronic operations. CEO The Real Estate Fund Mansour bin Madi attributed the growth in the use of the Real Estate Fund's electronic services to the interaction, response and confidence of beneficiaries in the advanced digital solutions provided by the Fund.
He pointed out that these services come in the context of the Fund's contribution to facilitate the beneficiary's journey to obtain housing with high standards and accuracy without the need to visit branches, and maximize the use of financing and housing solutions electronically, to achieve the goal of the Housing Program - one of the programs of Saudi Vision 2030 - to provide opportunities to own suitable housing for Saudi families.
Mansour bin Madhi explained that the use of e-services of the Real Estate Fund is growing, due to the interaction and response of beneficiaries to the Fund's advanced digital solutions. Bin Madi explained that the operations and services of the electronic platforms were characterized by flexibility, speed and accuracy in implementation, pointing out that they included more than 2.9 million calls answered by the unified call center, and more than 1.1 million operations through branches,
While more than 173 thousand operations were interacted with the beneficiary service accounts on social media sites, pointing out that the Fund's electronic portal carried out more than 6.1 million operations in 2022, a growth rate of 1,225TP3T compared to 1.9 million operations in 2021.
<a style="color: #993300;" href="https://amlak.net.The Real Estate Development Fund continues to provide services for housing support programs; within more solutions and options, through more than 43 electronic services through the portal, and 147 electronic services have been automated with the housing system and financing agencies, in addition to the real estate advisor service and self-service devices in the Fund's branches 24 hours a day, while the unified call center 199088 and social media channels respond to inquiries and questions from beneficiaries about Housing Support Programs.
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