In detail: Four regulatory frameworks for tourism activities have been updated to improve service quality and the tourist experience.

The Ministry of Tourism announced the update of four regulatory regulations governing tourism activities, including the Travel and Tourism Services Regulation, the Tour Guide Regulation, the Hospitality Facilities Regulation, and the Private Hospitality Unit Regulation; with the aim of developing the regulatory environment for the tourism sector, improving the efficiency of services provided, and enhancing the quality of the tourism experience.​
The update to the regulations is an extension of the Ministry’s efforts to develop the sector’s regulatory frameworks in line with the growth of tourism activities and the evolution of business models, and in response to the feedback of investors, operators, and beneficiaries, through clear and flexible regulations based on international standards that protect tourists“ rights and govern their relationship with service providers.​

Travel and Tourism Services Regulations
The Travel and Tourism Services Regulations included simplifying license categories, expanding the scope of services, increasing operational flexibility, and providing multiple options for license duration, and clarifying the rights and obligations associated with the service, while raising the regulatory standards for the industry to ensure the quality of services provided.​

Tour Guide Regulations
The Tour Guide Regulations included simplifying guide categories, allowing the combination of more than one region and more than one specialty for practicing tour guiding, regulating the requirements for issuing and renewing licenses, and specifying the prerequisites, courses, or approved exams according to the license category, It also regulated the guide’s obligations while providing the service and allowed guides to contract directly with tourists and issue booking documents, while clarifying prices, payment policies, and cancellation and refund policies.​
The regulations for hospitality facilities also included the development of licensing, classification, and operational procedures; the regulation of reservations, payments, and online marketing; the strengthening of security and safety requirements; staff training; and electronic connectivity; as well as the introduction of specialized categories for hospitality facilities, the development of a classification mechanism, and linking it to licensing, operational quality, and service standards.​

Regulations for the Private Hospitality Unit
As for the regulations for the Private Hospitality Unit, they included the transition from a permit to a license, updating the application requirements and eligible properties, and developing operational, security, and safety requirements, as well as regulating obligations related to service provision and strengthening tourists” rights, thereby ensuring that these units are used for tourism hospitality purposes in accordance with applicable laws and regulations and that they remain in compliance with regulatory provisions.​

Improving the Quality of Services Provided to Tourists
Nasr Al-Ansari, the official spokesperson for the Ministry of Tourism, explained that through this update to the four regulations, the Ministry is working to ensure the implementation of new standards for tourism activities, thereby contributing to the achievement of its objectives related to improving service quality and enhancing the tourist experience, and enabling its partners—investors and operators—to comply with laws, regulations, and requirements through awareness campaigns, ongoing meetings, and continuous support, all while continuing to develop the skills of the tourism workforce through advanced training and qualification programs launched by the Ministry.
Al-Ansari noted that the Ministry has made the updated regulations and compliance requirements available on its official website, urging investors, operators, tour guides, and service providers to review them, review the status of their facilities and operational procedures, and fulfill the relevant requirements. He emphasized the Ministry’s readiness to receive inquiries and provide support through the Unified Tourism Center (930).​
Through the "Our Guests Come First" campaign, the Ministry of Tourism continues its efforts to improve service quality and enhance the tourist experience through inspections and oversight, the development of regulatory frameworks for the sector, and working closely with partners and stakeholders, emphasizing that the quality of the experience is a shared responsibility that supports the reliability of services and the competitiveness of the tourism sector in the Kingdom.​