She explained that this comes within the framework of joint cooperation between the Ministry of Municipal and Rural Affairs and Housing and the Saudi Data and Artificial Intelligence Authority ”SDAIA“. <The number of users of the reporting service since its launch through the reporting portal in the ”Tawakkalna Services“ application exceeded 14,610 users within three months, and the detailed data of the reports showed interaction with all service points, such as (light poles, sidewalks, cleanliness, demolition and construction, gardens and parks, pits, damaged cars. And others).

This service comes in an effort by the Ministry to achieve the objectives of the Quality of Life Program - one of the programs of the Kingdom's Vision 2030 - and to activate the importance of community control and the use of modern technology to enhance communication and facilitate access to services, through multiple partnerships with all technical service providers, and within the efforts of ”Sadaya“ towards achieving digital empowerment for government agencies, including the ”Tawakkalna Services“ application.