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The importance of measuring customer satisfaction

Reading time: < 1 Minute  أهمية قياس رضا العملاء د.مؤنس شجاع تسعى الكثير من الجهات الخدمية سواء كانت قطاع حكومي أو خاص أو مؤسسات القطاع الثالث إلى تقديم خدماتها ... Read more

Evaluating the customer experience provides feedback to improve procedures, correct errors, and enhance competitiveness and quality of services.

30/12/2024

Dr.. Dr. Moans Shujaa writes about: Teamwork and Startups
Residential program

Statistics: Non-petroleum exports grow by 22.1% in June 2025

National non-oil exports rose 8.4%, re-exported goods jumped 60.2% and imports increased 1.7%

More than 234,000 certificates of origin issued during the first half of 2025

Targeted certificates to increase the competitiveness of Saudi products through an e-service that includes preferential, Gulf and general models

Cityscape Global 2025 showcases the potential of artificial intelligence and real estate technology

The exhibition highlights the role of artificial intelligence and real estate technology in fostering innovation, investment opportunities and the development of major projects in November in Riyadh.

7 Benefits of “Real Estate Data” Improves Selling Strategies

It shows how market analytics helps with more accurate pricing, better targeting, minimizing risk and maximizing sales returns.

Hisham Al Qasem Real Estate Articles - Real Estate Investment - National Day 95 - Housing Projects Don't buy a property without a consultant - The Journey of Home Ownership

Artificial intelligence in real estate asset management: Towards buildings that manage themselves... where are we going?

Turning buildings into data platforms enables predictive maintenance, lower costs, and embracing the digital twin while changing the developer's mindset.

Global Health 2025 boosts global presence of health tech startups

Next Generation Vision brings together 20 global startups with investors, offering SAR 100,000 prize and market access opportunities

Saudi Real Estate Authority to host Global Proptech Summit 2025 next October

The summit brings together more than 100 speakers from 85 countries to showcase proptech innovations and promote investments in Riyadh.

Residential program

“Municipalities and Housing” wins global certificate of excellence for “My Lens” innovation at WSIS 2025

Ministry of Municipalities and Housing receives WSIS 2025 Certificate of Excellence for «Baladi Lens» innovation to monitor visual distortion in cities

Ministry of Commerce - Saudi Companies

Number of commercial registrations in Saudi Arabia to exceed 1.7 million by the second quarter of 2025

Ministry of Commerce: More than 80k business registrations in Q2 with growth in AI, data and finance.

Residential program

«Statistics»: 24.6% Non-petroleum exports rise to 28.4 billion riyals in April

Total commodity exports fell 10.9% to 90.3 billion rials and imports rose 18.3% in April 2025

Residential program

“Statistics”: Non-oil activities increased by 5.3% last year

The Index of Industrial Production fell 2.3% due to a decline in oil activities 5.2%, amid a mixed improvement in non-oil sectors.

Real estate appraisal

Traditional or digital real estate appraisal, which is more accurate?

A comparison between the accuracy and effectiveness of traditional real estate appraisal based on experience and digital appraisal supported by artificial intelligence.

Brazilian informal settlements

2.8 billion people lack adequate housing And the UN is sounding the alarm

UN report: 2.8 billion people lack adequate housing and 1.1 billion live in slums.

Residential program

«Baladi+. NHC Innovation launches first app with local maps

Improves the quality of life in cities with 3D maps, real-time mobility and integrated data

Infographic - Growth of exported business records 48% during the first quarter of 2025

Ministry of Commerce: More than 154,000 business registrations issued in the first quarter, total registrations rise to more than 1.68 million

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