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The importance of measuring customer satisfaction

Reading time: < 1 Minute  أهمية قياس رضا العملاء د.مؤنس شجاع تسعى الكثير من الجهات الخدمية سواء كانت قطاع حكومي أو خاص أو مؤسسات القطاع الثالث إلى تقديم خدماتها ... Read more

Evaluating the customer experience provides feedback to improve procedures, correct errors, and enhance competitiveness and quality of services.

30/12/2024

Dr.. Dr. Moans Shujaa writes about: Teamwork and Startups
Residential program

Ministry of Justice: 154,000 real estate evictions last year

Justice carried out more than 380,000 documentation operations through 5,600 notaries, and introduced e-services and empties for areas exceeding 10,000 meters.

Saudi Exports - GDP

General Authority for Statistics: 13.1% rate of increase in non-petroleum exports in 2024

The bulletin revealed that merchandise exports fell 4.5% and imports rose 12.5%, with chemical industry products leading the way.

Ghadeer Rashwan artificial intelligence

Artificial Intelligence. Revolutionizing Decision Making and Investment Partnership

AI is transforming data analysis and portfolio management with bias risk and technical adoption.

The richest cities in the world New York tops, Riyadh and Dubai lead, London lags

2025 report: U.S. has 11 cities in the top 50 and New York has more than 384,000 millionaires.

Virtual notary documents more than 220,000 real estate transactions in 2024

Najeez platform recorded 1.4 million documents in 2024 with a growth of 60%, facilitating the completion of legal transactions digitally.

Residential program

General Authority for Statistics: Inflation rate stabilized at 2.0% last month

The CRA data shows that Saudi Arabia has the lowest inflation rate among the G20 countries, and the consumer index uses a basket of 490 items.

General Authority for Statistics: Saudi economy grows by 1.3% in 2024

The report shows a decline in oil activities by 4.5%, and growth of non-oil and government activities by 4.3% and 2.6% in 2024.

12 Techniques for building and analyzing data

Data analytics. How does it improve real estate projects?

Data analysis enhances decision-making and predicts delays, minimizes resource waste via BIM integration, and improves productivity and safety.

Residential program

“Statistics”: 18.1% rise in non-petroleum exports during last December

Non-oil exports rose 18.1% in December, imports 27.1% and re-exports 23.4%.

Land Registry signs 3 MoUs at LEAP 25 to promote artificial intelligence in the real estate sector

with Huawei, Intelmatics, and Saudi Computing Company to develop AI data, cloud, and analytics solutions.

Real Estate Apps. A new engine for the real estate market in the digital age

Digital platforms that facilitate research and procurement, increase transparency, reduce costs, and provide analytical tools and interactive interfaces for investors and users.

NHC announces the launch of a specialized technology company at the Future of Real Estate Forum

NHC innovation develops and operates more than 400 services across 10 digital platforms to serve more than 19 million users

Opening of Al-Umran Exhibition

Opening new horizons for scientific research, the Urban and Real Estate Forum and Exhibition discusses future challenges

Under the patronage of the Deputy Minister of Municipalities and Housing, a forum and exhibition kicked off at King Saud University to discuss research and attract investments.

President of the Real Estate Registry Dr. Mohammed Al-Suleiman

Head of the Land Registry: We use modern technologies to create a real estate map of 8.2 million properties

The Land Registry has completed a geospatial survey of more than 22,000 km2 to create a real estate data map of 8.2 million properties.

Statistics: 3.6 % rise in real estate price index in the fourth quarter of 2024

Bulletin of the Commission: 1.6% quarterly rise and sectoral divergence (Commercial 5.0%, Residential 3.1%, Agricultural 2.8%).

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